Free Domestic Shipping Over $75 FREE DOMESTIC SHIPPING ON ORDERS OVER $75
Call
+1 925-272-9257
Contact
natureperfected@uremboasili.com
Store info

Mon-Fri, 9am-5pm

Directions

N. El Camino Real,

San Mateo, Ca 94401

N. El Camino Real,

San Mateo, Ca 94401

Mon-Fri, 9am-5pm

OUR POLICIES

 

ORDER PROCESSING

Urembo Asili is run by ONE person.

All orders are processed & shipped within 3-5 business days*. During SALES & HOLIDAY SEASON shipping and processing is completed within 5-10 business days.

*Business days are Monday-Friday. 

 

PAYMENTS

We accept only the methods of payments offered on Shopify which also includes most credit cards and Paypal. We do not accept or process checks or money orders.

 

RETURN POLICY

All sales are FINAL. We ensure that our products are made of the highest quality and are willing to discuss how to use them for the best results.

*If the error is on our part, we will correct it at no additional charge to you. 

If you have specific allergies, please carefully review the ingredients for each product before making a purchase. If you have more specific questions, please don't hesitate to contact us.

 

LOST/DAMAGED PRODUCTS

We are not responsible for lost or stolen packages. If the tracking shows that it was delivered, but you did not receive it, please contact USPS to file a claim. You may FILE A CLAIM HERE

If your package arrives damaged, please email us at natureperfected@uremboasili.com and attach a PHOTO with the subject line DAMAGED. Include your order number in the body of the email as well as tracking number.

 

CUSTOM ORDERS

We accept custom orders but require that you contact us first to see if we can meet your needs. Please allow for additional processing time for custom orders.

 

PRODUCT RECOMMENDATIONS

Unsure which of our great products to purchase, contact us! we'd love to make recommendations based on your needs to ensure your experience with Urembo Asili is enjoyable and worth repeating. 

You can reach us either by email or on any of our social media platforms.